5 Tasks Every Lawyer Should Outsource
As the legal world continues to evolve, so too do the needs of law firms.
One of the wisest moves a business owner can make in today's cutthroat legal market is to outsource services. Services of all kinds are increasingly using outsourced services to be competitive and innovative as new technologies emerge.
Outsourcing is the practice of assigning specific service activities or tasks to independent contractors who focus on those specific services. It can enable you to concentrate on more crucial duties while lowering costs and improving efficiency. But which services are most frequently contracted out? What are the advantages, then? Here are 5 of the most popular services every law firm outsource and why doing so might be advantageous for your practice.
1) Intake
In today's technologically advanced world, we supply intake specialists who are willing to be on-demand to convert your qualified leads to cases! This includes answering incoming calls, lead callbacks, intake questions and screening, retainer preparation and processing, client tracking, data entry, and adhering to conversion key-performance indicators.
Having an experienced partner can be invaluable for businesses wanting to enhance their online visibility and revenues given the rapidly evolving nature of digital marketing. An expert legal marketing firm can ensure that your services receive the most attention and return on investment through anything from search engine optimization (SEO) to social media campaigns (ROI).
2) Referral Networking / Appointment Setting
You won't get to know the virtual assistant (VA) to whom you assign tasks if you operate with a team as opposed to a dedicated VA. As a result, even when the job is distributed among different skill sets, you cannot be sure that everyone will take the best approach for you, and you won't develop the same kind of working relationships that lead to increased efficacy over time.
Additionally, a personal virtual assistant allows you to communicate directly with them; there is no need for a project manager or other "middleman" to muddy the waters or add needless red tape. Working with just one person can help lay the groundwork for a reliable and fruitful working relationship with your VA.
Without a dedicated VA, you have no control over who is completing your responsibilities. While this does not preclude things from being done correctly, it can lead to problems with quality control.
3) Website Design
Due to the difficulty in developing a website that meets customer expectations while being optimized for search engine rankings, outsourcing has become widespread in this field as well (SEO). Services can be confident that their website or web application will be built correctly from a technical and aesthetic perspective while ensuring maximum compatibility with various devices/platforms, etc. by working with experienced professionals across multiple disciplines such as design, coding, etc.
4) Client Services / Customer Support
Today, a law firm’s success is linked directly to its ability to scale and expand. Whether you’re looking for short term or long-term staffing requirements you’ll need a partner who understands legal staff recruiting. Our goal is to provide virtual agents tailored to your firm’s needs, which in turn results in optimized overhead expenses and increased operational efficiency. Our agents receive practice-oriented training by licensed attorneys, meaning that regardless of the case types you handle, you always have a dedicated virtual assistant for your practice type.
Outsourcing your client services is an effective way to reduce costs and increase efficiency while freeing up resources for other important tasks.
5) Social Media
Social media can be an incredibly powerful tool to generate exposure for any size firm and outsourcing social media services is an efficient way to save crucial time and resources. Each social media platform provides a unique opportunity to interact and build connections with customers, but many businesses find it difficult to allocate the necessary time and resources to maintain their online presence.
At Ace of Digital, we can help you outsource your social media marketing and help advertise your company with a team of highly trained, efficient, and dedicated experts. From advertising campaigns to a custom social media strategy, these social media specialists will partner with you to create an effective and dynamic strategy to propel your online presence.
Once your organization decides to outsource your social media, our team of expert recruiters will find, hire, and train employees with proven experience in digital and content marketing. You can expect your social media marketing team to be proficient with:
Profile Optimization
Content Calendar Creation & Scheduling
Analytics Monitoring and Campaign Optimization
Custom Social Media Strategy
Review Monitoring
Customer Service
